Customer: Jackson Industries
Project: Covid-19 Update
Published: March 2020
On behalf of the team at Jackson Industries, our thoughts are with the communities impacted by the COVID-19 outbreak.
By now, almost everyone is aware of the rapidly evolving situation concerning COVID-19 or Coronavirus. Every person arriving into New Zealand must self-isolate for 14 days. All of our people are following this process and of course will abide by any future Ministry of Health requirements or guidelines.
As the situation continues to develop, one thing will remain the same: We will make our decisions with the wellbeing of our people, customers and community as our utmost priority.
We take our role in assisting our country to move past this pandemic extremely seriously. We are closely monitoring the situation and are being guided by public health experts, we will implement changes to standard operations where necessary.
Our Jackson site is fully operational, as are our suppliers in Germany, Australia. We will continue to monitor and evaluate this situation closely and keep you aware of any changes.
While much of our business is conducted through email and phone, we have a small number of customers who visit our physical site. We have hand sanitiser at our front reception desk and ask our customers to use this on arrival. We are happy to assist you over the phone with order processing, technical support, and the arrangement of the shipment of your products.
We have also asked that our Sales team limit travel domestically. They will reach out to you personally should something need to be rescheduled for a later date or as a virtual meeting.